Library Notes
Shipping, orders & candle care

At a glance :

  • EU shipping only
  • Free shipping over €100
  • Delivery: 3–7 business days

Frequently asked questions

SHIPPING & DELIVERY

Where do you ship?

We currently ship exclusively within the European Union.


Where do you ship from?

All orders are hand-poured, carefully prepared, and dispatched from our studio in Italy.


How long does delivery take?

Delivery typically takes 3–7 business days, depending on destination.

ORDERS

Do you offer free shipping?

Yes — we offer complimentary shipping on all orders over €100.

CANDLES

What are your candles made of?

Our candles are made with a natural coconut-apricot wax blend and are hand-poured in small batches in Italy using wooden wicks.

PRODUCT CARE

How long do your candles burn for?

Each 200g candle has an approximate burn time of up to 35 hours, depending on burning habits and care.

SUPPORT

What if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and we will resolve the issue promptly.